A Challenge to Web Accessibility Metrics and Guidelines: Putting People and Processes First

Title: A Challenge to Web Accessibility Metrics and Guidelines: Putting People and Processes First

Authors: Cooper, M., Sloan, D., Kelly, B. and Lewthwaite, S.

Conference: W4A 2012: 9th International Cross-Disciplinary Conference on Web Accessibility, 16-18 April 2012, Lyon

Citation:

Cooper, M., Sloan, D., Kelly, B. and Lewthwaite, S., 2012. A Challenge to Web Accessibility Metrics and Guidelines: Putting People and Processes First. In: W4A 2012: 9th International Cross-Disciplinary Conference on Web Accessibility, 16-18 April 2012, Lyon. DOI: 10.1145/2207016.2207028

Author Details

The co-authors of this paper are:

Brian Kelly’s email address is ukwebfocus@gmail.com. At the time of writing the paper his email address was b.kelly@ukoln.ac.uk

Abstract:

This paper argues that web accessibility is not an intrinsic characteristic of a digital resource but is determined by complex political, social and other contextual factors, as well as technical aspects which are the focus of WAI standardisation activities. It can therefore be inappropriate to develop legislation or focus on metrics only associated with properties of the resource.

The authors describe the value of standards such as BS 8878 which focus on best practices for the process of developing web products and include a user focus.

The paper concludes with a case study that illustrates how learning analytics could provide data to support the improvement of the inclusivity of learning resources, providing a broader perspective beyond the digital resource.

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Citations

There were 69 citations of this paper  according to Google Scholar Citations on 28 December 2019.