Title: A Quality Framework For Web Site Quality: User Satisfaction And Quality Assurance
Authors: Kelly, B. and Vidgen, R.
Conference: The 14th International World Wide Web Conference [WWW2005].
A Quality Framework For Web Site Quality: User Satisfaction And Quality Assurance, Kelly, B. and Vidgen, R. The 14th International World Wide Web Conference [WWW2005]. Special Interest Tracks & Posters. ISBN 1-59593-051-5 pp 930-931.
The co-authors of this paper are:
- Brian Kelly, UKOLN, University of Bath, UK. ORCID: 0000-0001-5875-8744
- Richard Vidgen, University of Bath, UK.
Web site developers need to use of standards and best practices to ensure that Web sites are functional, accessible and interoperable. However many Web sites fail to achieve such goals. This short paper describes how a Web site quality assessment method (E-Qual) might be used in conjunction with a quality assurance framework (QA Focus) to provide a rounded view of Web site quality that takes account of end user and developer perspectives..
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